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1. How do I prevent my pipes from freezing?

Keep faucets dripping during long-term freezing weather, especially in uninsulated areas. Open cabinet doors.

2. My pipe froze or broke. What should I do?

City-owned pipes stop at the water meter. If the broken pipe is on your property or in your residence, turn off your water and water heater call a plumber as soon as possible. Do not attempt to open the water meter box near the curb. Call 503-526-2220 for more information.

3. How do I report a broken water meter?

Broken water meters are most likely to occur after a storm. Broken or frozen meters may cause street flooding or cut off water supply to your home. Call 503-526-2220 to report.