Training & Events

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The CMD has shifted to remote based services. We appreciate your patience as we navigate new ways of operating. 

Please email us at or call 503-526-2523 for any inquiries.

Hours: Monday through Friday 8:00 am to 5:30 pm.

Trainings Update

Lost Art of Civil Discourse

All sessions cancelled.

Conflict Coaching

Trainer: Tricia Jones. Read more about Tricia’s work.

The Basic Three- Day Training introduces participants to the nature of conflict coaching and the CCM conflict coaching model. The CCM model was developed by Tricia Jones and Ross Brinkert, conflict and communication scholars with over thirty years of teaching, research and practice in conflict processes. The CCM model emphasizes the importance of a narrative understanding of conflict, the power of multiple perspectives in conflict analysis, the creativity of appreciative approaches to change, and a deep respect for helping parties develop skills to enact the conflict change they have identifies as their best direction. The CCM model is a four stage process:

  1. Discovering the Story
  2. Exploring Three Perspectives of Identity, Emotion and Power
  3. Crafting the Best Story
  4. Enacting the Best Story

Stages 1 and 2 accomplish a central goal of deep conflict analysis. Stage 3 enables visioning and selection of a desired change direction for the conflict. And Stage 4 consists of a coach helping a party develop skills necessary to transfer the conflict plan into conflict action. The Three-Day Basic training emphasizes Stages 1 through 3 of the CCM model . Given the range of Stage 4 skills topics that CCM instructs, the Stage 4 skills in the Three-Day training focus on key communication skills.

New Dates: June 18 – 21, 2020

Time: 9 am – 5 pm


  • General public $340
  • OMA member $290
  • Dispute resolution center staff and volunteers $215

Location: Griffith Building – 4755 SW Griffith Dr., Room 350

Class is full.

Questions about this training, please reach out to or call 503-526-2523.