What is Mediation?

"I appreciate the information and the support that let me face the problem and work it out with my neighbor."

Conflicts are natural and a part of everyday life. Mediation is an effective tool in creating a safe and confidential way to resolve disputes with the assistance of an impartial third party. The mediator does not solve problems, but helps parties resolve conflict by working together toward a mutually beneficial resolution. Through the process, parties are able to gain a clearer picture of their interests and the interests of the other party. The parties have complete control throughout the process, and because parties take responsibility for their own solutions they are more likely to keep their agreements.